Dealing with Applications

This guide will explain how applications work on

When a potential volunteer finds an opportunity they like the sound of, they click on ‘Register my interest’:

They will then see a screen like this:

As you can see, they are given an opportunity to double-check their email address, and that they meet requirements for the role, before they register.

Please Note: It's important that if the opportunity should require any special considerations and requirements that they are chosen within the opportunity record before publishing.

This helps the volunteer know this information before they register their interest.

For more information on how to add requirements to your opportunities please read our opportunity guidance.

If the volunteer definitely wants to apply and is suitable for the role, they press Register My Interest, and will then see this screen:

And it will remain like this until they are Placed or Not Placed.

On your end, you get the details of the registration of interest in ‘My Applications’ in Recruiter Dashboard:

1. Applicants

This is the name of the Applicant, along with their email address and phone number (if one is provided). If you click on the Applicant's name, it will take you to their profile page.

2. Applied date

The date that the volunteer registered their interest.

3. Opportunity

This is the name of the role; the organisation the role is Offered For and the contact details for the organisation; and the Alternative Contact for the opportunity if one has been added:

4. Apply to

This column will be irrelevant to many of you, because when you recruit for one organisation only (have one organisation in My Organisations), this will always be yourself.

The reason this is here is for organisations who post to Do-it on behalf of other organisations; this is usually Volunteer Centres, but it might apply to some other users too - for example, you might recruit volunteers for 2 local children's football clubs, in which case you'll need to differentiate which opportunity is for which club.


So the two scenarios:

a) in the opportunity, the Offered By and Offered For organisations are the same thing; the Apply To organisation will of course be that same organisation. And it will be the same as the details in the Opportunity column

b) in the opportunity, the Offered By and Offered For organisations are different; the Apply To organisation will then be your choice, depending on which organisation's details you want to see at this stage. Whichever organisation you pick in the section 'All applications should go to' will be shown here.

Please note: if you add an Alternative Contact to an opportunity, it will not be displayed in this column; it will be displayed in red writing in the Opportunity column because it is Opportunity data. So if you have set the Application should go to the recruiting organisation AND there is Alternative Contact details, you will know to contact this person. See more information about the Alternative Contact here.


A space for you to add comments and tags.

6. Actions

The action: either ‘Placed’ or ‘Not placed’. See below for more details.

How to respond to this registration of interest?

Once you have this page, you have all the details you need to take whichever further step you need. Do-it has facilitated the connection between the potential volunteer and the role, and how you proceed from this point is up to you.

Many organisations will now direct volunteers to complete an application form or to come for an interview; the great thing about the new system for volunteers is firstly, that it is flexible enough to fit into your unique recruitment process; and secondly it is easy and quick for volunteers.

Place or Not Place?

If you have accepted the applicant, and the applicant is invited to start volunteering in that role, you should click ‘Placed’.

If the role has closed, or the applicant is not suitable - if for whatever reason the applicant is not accepted, you should click ‘Not placed’.


If you place an applicant, this is what they see:

At the same time, the application in your Recruiter Dashboard changes to this:

What this means is that you have the option to verify the applicant's activities; please see below for more information.

If you verify the volunteer, this is what they will see:

And this is what you will see:

If you ignore the volunteer, this is what they will see:

And this is what you will see:

Not Placed

If you click ‘Not Placed’ this is what the volunteer will see, along with an email explaining that their application was unsuccessful:

And this is what you will see:

What is verification?

The point of verification is for a volunteer to start building up a CV of their volunteering experience, and a verified role will be worth a lot more to a volunteer than an unverified role. This is inspired by the ‘recommendations’ on LinkedIn, where an individual can ask their employer to recommend them for certain skills and tasks completed. Verification of an individual’s volunteering works in the same way, and we think it will prove really popular among volunteers.


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